# Splashtop Remote Support vs BeyondTrust Remote Support: which do AI models recommend for remote support, October 2026

IT AI Recommendation Index, October 2026 Edition, Remote support and remote access. Three of fourteen models named Splashtop Remote Support first on the direct prompt; one named BeyondTrust Remote Support. Page: https://it-ai-index.com/operations/remote-support-and-remote-access/splashtop-remote-support-vs-beyondtrust-remote-support/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Splashtop Remote Support | 23% | #1 of 10 | 2% | 52 | 14 of 14 |
| BeyondTrust Remote Support | 4% | #7 of 10 | 3% | 29 | 12 of 14 |

## The direct prompt, model by model

- Perplexity Sonar: splashtop remote support first (first choices: Splashtop Remote Support) (alternatives: LogMeIn Rescue)
- DeepSeek V4 Flash: splashtop remote support first (first choices: Splashtop Remote Support) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect)
- MiniMax M2.5: splashtop remote support first (first choices: RemotePC, Splashtop Remote Support) (alternatives: BeyondTrust Remote Support)
- Mistral Small: beyondtrust remote support first (first choices: BeyondTrust Remote Support, NinjaOne) (alternatives: ConnectWise ScreenConnect, RemotePC, Zoho Assist)
- GPT-5.4 mini: neither first, one named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, TeamViewer)
- Gemini 3.5 Flash: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, Splashtop Remote Support)
- Grok 4.1 Fast: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Splashtop Remote Support, TeamViewer)
- Llama 4 Maverick: neither first, one named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, LogMeIn Rescue)
- Kimi K2: neither first, one named (first choices: NinjaOne) (alternatives: BeyondTrust Remote Support, ConnectWise ScreenConnect, Splashtop Remote Support, Zoho Assist)
- GPT-6 Luna: neither first, one named (first choices: ConnectWise ScreenConnect) (alternatives: BeyondTrust Remote Support, NinjaOne, Zoho Assist)
- Muse Glimmer 30B: neither first, one named (first choices: TeamViewer) (alternatives: AnyDesk, Atera, BeyondTrust Remote Support, LogMeIn Rescue, NinjaOne, Splashtop Remote Support, Zoho Assist)
- Claude Haiku 4.5: neither named
- Qwen 3.7 Flash: neither named (first choices: Zoho Assist) (alternatives: ConnectWise ScreenConnect, Splashtop Business Remote)
- GLM 4.7 FlashX: neither named (first choices: TeamViewer) (alternatives: AnyDesk, NinjaOne, Zoho Assist)

## What the models said about Splashtop Remote Support

- "Frequently targeted in enterprise phishing campaigns." (Qwen 3.7 Flash, negative prompt, hard negative)
- "For secure alternatives, many organizations now prefer Splashtop, NinjaRMM, or enterprise-focused solutions like RemoteCall" (Mistral Small, negative prompt, first choice)
- "If you want the best balance of Price/Performance (and mostly support internal staff): Go with Splashtop Business." (Qwen 3.7 Flash, paraphrase prompt, first choice)
- "Some alternative remote support tools that are considered to be good options include Splashtop and ScreenMeet." (Llama 4 Maverick, negative prompt, first choice)

## What the models said about BeyondTrust Remote Support

- "Recent SaaS-side incident requires higher due diligence" (Kimi K2, negative prompt, soft negative)
- "NinjaOne and BeyondTrust are top choices due to their scalability, security, and feature sets tailored for business environments" (Mistral Small, direct prompt, first choice)
- "The "Standard" Enterprise Choice (Best All-Rounder)
Vendor: BeyondTrust (formerly Bomgar) or TeamViewer Professional" (Qwen 3.7 Flash, scale prompt, first choice)
- "Best overall enterprise option: TeamViewer or BeyondTrust." (GPT-5.4 mini, comparative prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.