# New Relic vs OpenObserve: which do AI models recommend for observability, October 2026

IT AI Recommendation Index, October 2026 Edition, Observability platforms. Nine of fourteen models named New Relic first on the direct prompt; zero named OpenObserve. Page: https://it-ai-index.com/operations/observability-platforms/new-relic-vs-openobserve/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 27% | #2 of 12 | 14% | 63 | 14 of 14 |
| OpenObserve | 5% | #5 of 12 | 0% | 16 | 10 of 14 |

## The direct prompt, model by model

- Claude Haiku 4.5: new relic first (first choices: New Relic) (alternatives: Atatus, Datadog, Elastic Observability, Grafana, Grafana Labs' LGTM+ stack, Motadata ObserveOps)
- GPT-5.4 mini: new relic first (first choices: New Relic) (alternatives: Dynatrace, Grafana)
- Grok 4.1 Fast: new relic first (first choices: New Relic) (alternatives: Datadog, Dynatrace, Grafana Labs)
- Mistral Small: new relic first (first choices: Grafana, New Relic) (alternatives: Middleware.io, OpenObserve)
- DeepSeek V4 Flash: new relic first (first choices: New Relic) (alternatives: Elastic Observability, Grafana)
- Llama 4 Maverick: new relic first (first choices: New Relic) (alternatives: Datadog, Motadata ObserveOps)
- Qwen 3.7 Flash: new relic first (first choices: Grafana, New Relic)
- Kimi K2: new relic first (first choices: New Relic) (alternatives: Grafana, SigNoz)
- GLM 4.7 FlashX: new relic first (first choices: New Relic) (alternatives: Datadog, Grafana + Prometheus, Splunk Observability Cloud)
- Gemini 3.5 Flash: neither first, one named (first choices: Honeycomb) (alternatives: Grafana, New Relic)
- Perplexity Sonar: neither first, one named (first choices: Datadog) (alternatives: Coralogix, Middleware.io, Motadata ObserveOps, OpenObserve)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Grafana, Honeycomb, New Relic)
- Muse Glimmer 30B: neither first, one named (first choices: Datadog) (alternatives: Atatus, Middleware.io, New Relic, OpenObserve, Sematext)
- MiniMax M2.5: neither named (first choices: Datadog, Grafana Labs) (alternatives: Dynatrace)

## What the models said about New Relic

- "| New Relic/Datadog | SaaS | Limited free | High ($0.35/GB + users) | Avoid for tight budgets |" (Grok 4.1 Fast, budget prompt, hard negative)
- "New Relic Why be cautious: - Complex pricing model" (Kimi K2, negative prompt, hard negative)
- "New Relic is recommended for teams wanting all telemetry types on a single ingest meter with a genuinely useful free tier" (Claude Haiku 4.5, direct prompt, first choice)

## What the models said about OpenObserve

- "OpenObserve: best overall observability platform, with unified telemetry, no per-host fees, and SQL and PromQL querying" (Llama 4 Maverick, scale prompt, first choice)
- "start with open-source platforms like Grafana, OpenObserve, or Zabbix for maximum cost savings" (Mistral Small, budget prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.