# Notion vs IT Glue: which do AI models recommend for IT documentation, October 2026

IT AI Recommendation Index, October 2026 Edition, IT documentation. One of fourteen models named Notion first on the direct prompt; one named IT Glue. Page: https://it-ai-index.com/operations/it-documentation/notion-vs-it-glue/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Notion | 8% | #5 of 10 | 24% | 50 | 13 of 14 |
| IT Glue | 4% | #6 of 10 | 21% | 38 | 13 of 14 |

## The direct prompt, model by model

- Mistral Small: notion first (first choices: Document360, Notion) (alternatives: Atera, Microsoft SharePoint)
- GPT-5.4 mini: it glue first (first choices: IT Glue) (alternatives: Confluence, Document360)
- Grok 4.1 Fast: neither first, one named (first choices: Confluence) (alternatives: ClickUp Docs, Notion)
- DeepSeek V4 Flash: neither first, one named (first choices: Confluence, Hudu) (alternatives: Document360, GitBook, Notion)
- Llama 4 Maverick: neither first, one named (first choices: Document360) (alternatives: Bit.ai, Notion)
- Qwen 3.7 Flash: neither first, one named (first choices: Confluence) (alternatives: Document360, Notion)
- Kimi K2: neither first, one named (first choices: Hudu) (alternatives: IT Glue, NinjaOne Documentation)
- MiniMax M2.5: neither first, one named (first choices: ClickHelp, Document360) (alternatives: Knowmax, NinjaOne Documentation, Notion)
- GPT-6 Luna: neither first, one named (first choices: Hudu) (alternatives: Confluence, IT Glue)
- Claude Haiku 4.5: neither named (first choices: Document360) (alternatives: Confluence, Hudu, Tango)
- Gemini 3.5 Flash: neither named (first choices: Hudu) (alternatives: Atlassian Confluence, BookStack, Scribe, Tango)
- Perplexity Sonar: neither named (first choices: Document360) (alternatives: Confluence, ONES Wiki)
- GLM 4.7 FlashX: neither named (first choices: Confluence, GitBook) (alternatives: Document360, NinjaOne Documentation, ONES Wiki)
- Muse Glimmer 30B: neither named (first choices: Document360) (alternatives: Freshservice, GitBook)

## What the models said about Notion

- "Avoid for enterprise IT due to potential sprawl and compliance gaps." (Grok 4.1 Fast, negative prompt, hard negative)
- "They lack the rigorous version control, strict IT governance, and relational asset linking needed for technical infrastructure" (Gemini 3.5 Flash, direct prompt, soft negative)
- "Avoid or proceed cautiously for: Large enterprises, strict compliance environments, mission-critical IT docs" (Qwen 3.7 Flash, negative prompt, soft negative)
- "The Best All-Rounder (Free Tier): Notion ... widely considered the best choice for startups and small teams." (Qwen 3.7 Flash, budget prompt, first choice)
- "The best IT documentation platform for a company with a limited budget is likely to be Notion" (Llama 4 Maverick, budget prompt, first choice)
- "Document360 and Notion are frequently cited as the best choices" (Mistral Small, direct prompt, first choice)

## What the models said about IT Glue

- "Platforms with Significant Concerns ... IT Glue (Kaseya) ... Aggressive vendor lock-in" (Kimi K2, negative prompt, hard negative)
- "Avoid paid: Tools like IT Glue ($30+/user/mo) if budget-tight." (Grok 4.1 Fast, budget prompt, hard negative)
- "IT Glue is owned by Kaseya, which is notorious in the IT world for aggressive multi-year contract lock-ins and slower product innovation." (Gemini 3.5 Flash, paraphrase prompt, soft negative)
- "If you mean internal IT documentation for a mid-market B2B company, I'd pick IT Glue most often." (GPT-5.4 mini, direct prompt, first choice)
- "Choose IT Glue if: You're a large MSP needing maximum automation and Kaseya ecosystem integration" (Kimi K2, comparative prompt, first choice)
- "I'd recommend IT Glue as the top IT knowledge and asset documentation tool." (Grok 4.1 Fast, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.