# IT Glue vs Docusaurus: which do AI models recommend for IT documentation, October 2026

IT AI Recommendation Index, October 2026 Edition, IT documentation. One of fourteen models named IT Glue first on the direct prompt; zero named Docusaurus. Page: https://it-ai-index.com/operations/it-documentation/it-glue-vs-docusaurus/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| IT Glue | 4% | #6 of 10 | 21% | 38 | 13 of 14 |
| Docusaurus | 2% | #8 of 10 | 8% | 12 | 9 of 14 |

## The direct prompt, model by model

- GPT-5.4 mini: it glue first (first choices: IT Glue) (alternatives: Confluence, Document360)
- Kimi K2: neither first, one named (first choices: Hudu) (alternatives: IT Glue, NinjaOne Documentation)
- GPT-6 Luna: neither first, one named (first choices: Hudu) (alternatives: Confluence, IT Glue)
- Claude Haiku 4.5: neither named (first choices: Document360) (alternatives: Confluence, Hudu, Tango)
- Gemini 3.5 Flash: neither named (first choices: Hudu) (alternatives: Atlassian Confluence, BookStack, Scribe, Tango)
- Perplexity Sonar: neither named (first choices: Document360) (alternatives: Confluence, ONES Wiki)
- Grok 4.1 Fast: neither named (first choices: Confluence) (alternatives: ClickUp Docs, Notion)
- Mistral Small: neither named (first choices: Document360, Notion) (alternatives: Atera, Microsoft SharePoint)
- DeepSeek V4 Flash: neither named (first choices: Confluence, Hudu) (alternatives: Document360, GitBook, Notion)
- Llama 4 Maverick: neither named (first choices: Document360) (alternatives: Bit.ai, Notion)
- Qwen 3.7 Flash: neither named (first choices: Confluence) (alternatives: Document360, Notion)
- GLM 4.7 FlashX: neither named (first choices: Confluence, GitBook) (alternatives: Document360, NinjaOne Documentation, ONES Wiki)
- MiniMax M2.5: neither named (first choices: ClickHelp, Document360) (alternatives: Knowmax, NinjaOne Documentation, Notion)
- Muse Glimmer 30B: neither named (first choices: Document360) (alternatives: Freshservice, GitBook)

## What the models said about IT Glue

- "Platforms with Significant Concerns ... IT Glue (Kaseya) ... Aggressive vendor lock-in" (Kimi K2, negative prompt, hard negative)
- "Avoid paid: Tools like IT Glue ($30+/user/mo) if budget-tight." (Grok 4.1 Fast, budget prompt, hard negative)
- "IT Glue is owned by Kaseya, which is notorious in the IT world for aggressive multi-year contract lock-ins and slower product innovation." (Gemini 3.5 Flash, paraphrase prompt, soft negative)
- "If you mean internal IT documentation for a mid-market B2B company, I'd pick IT Glue most often." (GPT-5.4 mini, direct prompt, first choice)
- "Choose IT Glue if: You're a large MSP needing maximum automation and Kaseya ecosystem integration" (Kimi K2, comparative prompt, first choice)
- "I'd recommend IT Glue as the top IT knowledge and asset documentation tool." (Grok 4.1 Fast, paraphrase prompt, first choice)

## What the models said about Docusaurus

- "like MkDocs or Docusaurus if your team lacks the engineering capacity to maintain them" (Perplexity Sonar, negative prompt, soft negative)
- "Docusaurus is the go-to free open-source choice." (Muse Glimmer 30B, budget prompt, first choice)
- "Choose Docusaurus/MkDocs/Sphinx if your team prefers docs-as-code and Git workflows." (GPT-5.4 mini, comparative prompt, alternative)
- "Static site generators | Docusaurus, Starlight, VuePress | Markdown-based, portable" (Kimi K2, negative prompt, alternative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.