# Hudu vs IT Glue: which do AI models recommend for IT documentation, October 2026

IT AI Recommendation Index, October 2026 Edition, IT documentation. Four of fourteen models named Hudu first on the direct prompt; one named IT Glue. Page: https://it-ai-index.com/operations/it-documentation/hudu-vs-it-glue/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Hudu | 17% | #1 of 10 | 6% | 32 | 13 of 14 |
| IT Glue | 4% | #6 of 10 | 21% | 38 | 13 of 14 |

## The direct prompt, model by model

- Gemini 3.5 Flash: hudu first (first choices: Hudu) (alternatives: Atlassian Confluence, BookStack, Scribe, Tango)
- DeepSeek V4 Flash: hudu first (first choices: Confluence, Hudu) (alternatives: Document360, GitBook, Notion)
- Kimi K2: hudu first (first choices: Hudu) (alternatives: IT Glue, NinjaOne Documentation)
- GPT-6 Luna: hudu first (first choices: Hudu) (alternatives: Confluence, IT Glue)
- GPT-5.4 mini: it glue first (first choices: IT Glue) (alternatives: Confluence, Document360)
- Claude Haiku 4.5: neither first, one named (first choices: Document360) (alternatives: Confluence, Hudu, Tango)
- Perplexity Sonar: neither named (first choices: Document360) (alternatives: Confluence, ONES Wiki)
- Grok 4.1 Fast: neither named (first choices: Confluence) (alternatives: ClickUp Docs, Notion)
- Mistral Small: neither named (first choices: Document360, Notion) (alternatives: Atera, Microsoft SharePoint)
- Llama 4 Maverick: neither named (first choices: Document360) (alternatives: Bit.ai, Notion)
- Qwen 3.7 Flash: neither named (first choices: Confluence) (alternatives: Document360, Notion)
- GLM 4.7 FlashX: neither named (first choices: Confluence, GitBook) (alternatives: Document360, NinjaOne Documentation, ONES Wiki)
- MiniMax M2.5: neither named (first choices: ClickHelp, Document360) (alternatives: Knowmax, NinjaOne Documentation, Notion)
- Muse Glimmer 30B: neither named (first choices: Document360) (alternatives: Freshservice, GitBook)

## What the models said about Hudu

- "Hudu self-hosted if you don’t want to own backup operations... it’s a real operational responsibility—not “set and forget.”" (GPT-6 Luna, negative prompt, soft negative)
- "lacks some security controls found in competitors" (Muse Glimmer 30B, negative prompt, soft negative)
- "Hudu has gained immense popularity in the IT community specifically because it has friendly pricing, flexible contracts, self-hosted or cloud options, and rapid development" (Gemini 3.5 Flash, negative prompt, first choice)
- "I'd generally recommend Hudu if you want the best balance of IT knowledge base + asset documentation + cost control" (GPT-5.4 mini, paraphrase prompt, first choice)
- "I'd recommend Hudu as the best balance of: Purpose-built IT documentation features - Reasonable pricing" (Kimi K2, direct prompt, first choice)

## What the models said about IT Glue

- "Platforms with Significant Concerns ... IT Glue (Kaseya) ... Aggressive vendor lock-in" (Kimi K2, negative prompt, hard negative)
- "Avoid paid: Tools like IT Glue ($30+/user/mo) if budget-tight." (Grok 4.1 Fast, budget prompt, hard negative)
- "IT Glue is owned by Kaseya, which is notorious in the IT world for aggressive multi-year contract lock-ins and slower product innovation." (Gemini 3.5 Flash, paraphrase prompt, soft negative)
- "If you mean internal IT documentation for a mid-market B2B company, I'd pick IT Glue most often." (GPT-5.4 mini, direct prompt, first choice)
- "Choose IT Glue if: You're a large MSP needing maximum automation and Kaseya ecosystem integration" (Kimi K2, comparative prompt, first choice)
- "I'd recommend IT Glue as the top IT knowledge and asset documentation tool." (Grok 4.1 Fast, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.