# Hudu vs Confluence: which do AI models recommend for IT documentation, October 2026

IT AI Recommendation Index, October 2026 Edition, IT documentation. Four of fourteen models named Hudu first on the direct prompt; four named Confluence. Page: https://it-ai-index.com/operations/it-documentation/hudu-vs-confluence/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Hudu | 17% | #1 of 10 | 6% | 32 | 13 of 14 |
| Confluence | 17% | #2 of 10 | 21% | 56 | 14 of 14 |

## The direct prompt, model by model

- DeepSeek V4 Flash: both first (first choices: Confluence, Hudu) (alternatives: Document360, GitBook, Notion)
- Gemini 3.5 Flash: hudu first (first choices: Hudu) (alternatives: Atlassian Confluence, BookStack, Scribe, Tango)
- Kimi K2: hudu first (first choices: Hudu) (alternatives: IT Glue, NinjaOne Documentation)
- GPT-6 Luna: hudu first (first choices: Hudu) (alternatives: Confluence, IT Glue)
- Grok 4.1 Fast: confluence first (first choices: Confluence) (alternatives: ClickUp Docs, Notion)
- Qwen 3.7 Flash: confluence first (first choices: Confluence) (alternatives: Document360, Notion)
- GLM 4.7 FlashX: confluence first (first choices: Confluence, GitBook) (alternatives: Document360, NinjaOne Documentation, ONES Wiki)
- Claude Haiku 4.5: neither first, one named (first choices: Document360) (alternatives: Confluence, Hudu, Tango)
- GPT-5.4 mini: neither first, one named (first choices: IT Glue) (alternatives: Confluence, Document360)
- Perplexity Sonar: neither first, one named (first choices: Document360) (alternatives: Confluence, ONES Wiki)
- Mistral Small: neither named (first choices: Document360, Notion) (alternatives: Atera, Microsoft SharePoint)
- Llama 4 Maverick: neither named (first choices: Document360) (alternatives: Bit.ai, Notion)
- MiniMax M2.5: neither named (first choices: ClickHelp, Document360) (alternatives: Knowmax, NinjaOne Documentation, Notion)
- Muse Glimmer 30B: neither named (first choices: Document360) (alternatives: Freshservice, GitBook)

## What the models said about Hudu

- "Hudu self-hosted if you don’t want to own backup operations... it’s a real operational responsibility—not “set and forget.”" (GPT-6 Luna, negative prompt, soft negative)
- "lacks some security controls found in competitors" (Muse Glimmer 30B, negative prompt, soft negative)
- "Hudu has gained immense popularity in the IT community specifically because it has friendly pricing, flexible contracts, self-hosted or cloud options, and rapid development" (Gemini 3.5 Flash, negative prompt, first choice)
- "I'd generally recommend Hudu if you want the best balance of IT knowledge base + asset documentation + cost control" (GPT-5.4 mini, paraphrase prompt, first choice)
- "I'd recommend Hudu as the best balance of: Purpose-built IT documentation features - Reasonable pricing" (Kimi K2, direct prompt, first choice)

## What the models said about Confluence

- "Platforms to Avoid or Use Cautiously ... Confluence (Atlassian) Major Red Flags: - Slow performance" (GLM 4.7 FlashX, negative prompt, hard negative)
- "Confluence (Atlassian) ... Vendor lock-in: Deep integration with Atlassian ecosystem makes switching costly" (Kimi K2, negative prompt, hard negative)
- "XML site and space export reaches end of life on December 1, 2026; it may keep working, but won’t receive fixes, support, or SLAs" (GPT-6 Luna, negative prompt, soft negative)
- "I'd suggest starting with Confluence or ServiceNow if you need comprehensive IT asset management alongside knowledge documentation." (MiniMax M2.5, paraphrase prompt, first choice)
- "Stick with Confluence if you want to maintain tight integration with your development workflow and prioritize strict governance." (Qwen 3.7 Flash, direct prompt, first choice)
- "I'd suggest combining Confluence for knowledge management with Freshservice for IT asset tracking and documentation" (Claude Haiku 4.5, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.
