# Zabbix vs New Relic: which do AI models recommend for infra monitoring, October 2026

IT AI Recommendation Index, October 2026 Edition, Infrastructure monitoring. Zero of fourteen models named Zabbix first on the direct prompt; two named New Relic. Page: https://it-ai-index.com/operations/infrastructure-monitoring/zabbix-vs-new-relic/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| Zabbix | 20% | #2 of 13 | 22% | 46 | 14 of 14 |
| New Relic | 16% | #3 of 13 | 16% | 49 | 14 of 14 |

## The direct prompt, model by model

- Gemini 3.5 Flash: new relic first (first choices: New Relic) (alternatives: Better Stack, Grafana, LogicMonitor, Site24x7)
- Grok 4.1 Fast: new relic first (first choices: New Relic) (alternatives: Datadog, ManageEngine OpManager, Site24x7)
- GPT-5.4 mini: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, Grafana, New Relic)
- Perplexity Sonar: neither first, one named (first choices: Paessler PRTG) (alternatives: Datadog, ManageEngine OpManager, New Relic, Site24x7, Zabbix)
- DeepSeek V4 Flash: neither first, one named (first choices: Site24x7) (alternatives: Grafana Stack, ManageEngine OpManager, New Relic)
- Qwen 3.7 Flash: neither first, one named (first choices: Datadog) (alternatives: Grafana, Middleware.io, Paessler PRTG, Prometheus + Grafana, Zabbix)
- Kimi K2: neither first, one named (first choices: LogicMonitor) (alternatives: Better Stack, New Relic, Paessler PRTG, Site24x7)
- GLM 4.7 FlashX: neither first, one named (first choices: Datadog, Grafana) (alternatives: Dynatrace, ManageEngine OpManager, New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Grafana, New Relic)
- Muse Glimmer 30B: neither first, one named (first choices: Datadog) (alternatives: LogicMonitor, ManageEngine OpManager, Paessler PRTG, Prometheus + Grafana, Site24x7, Zabbix)
- Claude Haiku 4.5: neither named
- Mistral Small: neither named (first choices: ManageEngine OpManager, Site24x7) (alternatives: Netdata)
- Llama 4 Maverick: neither named
- MiniMax M2.5: neither named (first choices: Datadog) (alternatives: ManageEngine OpManager, Prometheus + Grafana, Sematext)

## What the models said about Zabbix

- "Avoid Nagios and raw Zabbix if you value speed and ease-of-use over granular control." (Qwen 3.7 Flash, negative prompt, hard negative)
- "Avoid Zabbix if you need modern UI and simplicity, as its user interface feels dated." (Claude Haiku 4.5, negative prompt, hard negative)
- "Zabbix – best all-in-one for traditional infrastructure ... Need one install with UI, alerting and auto-discovery and minimal ops overhead → Zabbix." (Muse Glimmer 30B, budget prompt, first choice)

## What the models said about New Relic

- "Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)" (Grok 4.1 Fast, budget prompt, hard negative)
- "Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale." (Gemini 3.5 Flash, scale prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.