# New Relic vs Site24x7: which do AI models recommend for infra monitoring, October 2026

IT AI Recommendation Index, October 2026 Edition, Infrastructure monitoring. Two of fourteen models named New Relic first on the direct prompt; two named Site24x7. Page: https://it-ai-index.com/operations/infrastructure-monitoring/new-relic-vs-site24x7/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 16% | #3 of 13 | 16% | 49 | 14 of 14 |
| Site24x7 | 8% | #5 of 13 | 0% | 16 | 9 of 14 |

## The direct prompt, model by model

- Gemini 3.5 Flash: new relic first (first choices: New Relic) (alternatives: Better Stack, Grafana, LogicMonitor, Site24x7)
- Grok 4.1 Fast: new relic first (first choices: New Relic) (alternatives: Datadog, ManageEngine OpManager, Site24x7)
- Mistral Small: site24x7 first (first choices: ManageEngine OpManager, Site24x7) (alternatives: Netdata)
- DeepSeek V4 Flash: site24x7 first (first choices: Site24x7) (alternatives: Grafana Stack, ManageEngine OpManager, New Relic)
- GPT-5.4 mini: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, Grafana, New Relic)
- Perplexity Sonar: neither first, one named (first choices: Paessler PRTG) (alternatives: Datadog, ManageEngine OpManager, New Relic, Site24x7, Zabbix)
- Kimi K2: neither first, one named (first choices: LogicMonitor) (alternatives: Better Stack, New Relic, Paessler PRTG, Site24x7)
- GLM 4.7 FlashX: neither first, one named (first choices: Datadog, Grafana) (alternatives: Dynatrace, ManageEngine OpManager, New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Grafana, New Relic)
- Muse Glimmer 30B: neither first, one named (first choices: Datadog) (alternatives: LogicMonitor, ManageEngine OpManager, Paessler PRTG, Prometheus + Grafana, Site24x7, Zabbix)
- Claude Haiku 4.5: neither named
- Llama 4 Maverick: neither named
- Qwen 3.7 Flash: neither named (first choices: Datadog) (alternatives: Grafana, Middleware.io, Paessler PRTG, Prometheus + Grafana, Zabbix)
- MiniMax M2.5: neither named (first choices: Datadog) (alternatives: ManageEngine OpManager, Prometheus + Grafana, Sematext)

## What the models said about New Relic

- "Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)" (Grok 4.1 Fast, budget prompt, hard negative)
- "Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale." (Gemini 3.5 Flash, scale prompt, first choice)

## What the models said about Site24x7

- "Site24x7 and ManageEngine OpManager are the top choices due to their comprehensive features, scalability, and affordability" (Mistral Small, direct prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.