# New Relic vs Prometheus: which do AI models recommend for infra monitoring, October 2026

IT AI Recommendation Index, October 2026 Edition, Infrastructure monitoring. Two of fourteen models named New Relic first on the direct prompt; zero named Prometheus. Page: https://it-ai-index.com/operations/infrastructure-monitoring/new-relic-vs-prometheus/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 16% | #3 of 13 | 16% | 49 | 14 of 14 |
| Prometheus | 4% | #8 of 13 | 32% | 31 | 14 of 14 |

## The direct prompt, model by model

- Gemini 3.5 Flash: new relic first (first choices: New Relic) (alternatives: Better Stack, Grafana, LogicMonitor, Site24x7)
- Grok 4.1 Fast: new relic first (first choices: New Relic) (alternatives: Datadog, ManageEngine OpManager, Site24x7)
- GPT-5.4 mini: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, Grafana, New Relic)
- Perplexity Sonar: neither first, one named (first choices: Paessler PRTG) (alternatives: Datadog, ManageEngine OpManager, New Relic, Site24x7, Zabbix)
- DeepSeek V4 Flash: neither first, one named (first choices: Site24x7) (alternatives: Grafana Stack, ManageEngine OpManager, New Relic)
- Kimi K2: neither first, one named (first choices: LogicMonitor) (alternatives: Better Stack, New Relic, Paessler PRTG, Site24x7)
- GLM 4.7 FlashX: neither first, one named (first choices: Datadog, Grafana) (alternatives: Dynatrace, ManageEngine OpManager, New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Grafana, New Relic)
- Claude Haiku 4.5: neither named
- Mistral Small: neither named (first choices: ManageEngine OpManager, Site24x7) (alternatives: Netdata)
- Llama 4 Maverick: neither named
- Qwen 3.7 Flash: neither named (first choices: Datadog) (alternatives: Grafana, Middleware.io, Paessler PRTG, Prometheus + Grafana, Zabbix)
- MiniMax M2.5: neither named (first choices: Datadog) (alternatives: ManageEngine OpManager, Prometheus + Grafana, Sematext)
- Muse Glimmer 30B: neither named (first choices: Datadog) (alternatives: LogicMonitor, ManageEngine OpManager, Paessler PRTG, Prometheus + Grafana, Site24x7, Zabbix)

## What the models said about New Relic

- "Avoid SaaS like Datadog/New Relic (start at $15+/host/month, costs explode)" (Grok 4.1 Fast, budget prompt, hard negative)
- "Offers a simpler pricing model than Datadog... strong, unified platform that is often much easier to budget for at a 500-person scale." (Gemini 3.5 Flash, scale prompt, first choice)

## What the models said about Prometheus

- "Avoid "turnkey" open source stacks when you lack the team to maintain upgrades... an unpatched Prometheus/Grafana deployment is a liability." (Muse Glimmer 30B, negative prompt, soft negative)
- "Open-source tools like vanilla Prometheus, while powerful, can require significant operational expertise to scale properly." (MiniMax M2.5, negative prompt, soft negative)
- "its local storage isn’t clustered or replicated. Don’t treat one instance as a highly available, durable monitoring backend" (GPT-6 Luna, negative prompt, soft negative)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.