# ControlUp vs Nexthink Infinity: which do AI models recommend for DEX, October 2026

IT AI Recommendation Index, October 2026 Edition, Digital employee experience. Six of fourteen models named ControlUp first on the direct prompt; two named Nexthink Infinity. Page: https://it-ai-index.com/operations/digital-employee-experience/controlup-vs-nexthink-infinity/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| ControlUp | 13% | #1 of 12 | 8% | 13 | 9 of 14 |
| Nexthink Infinity | 10% | #3 of 12 | 31% | 16 | 10 of 14 |

## The direct prompt, model by model

- MiniMax M2.5: both first (first choices: ControlUp, Nexthink Infinity)
- Gemini 3.5 Flash: controlup first (first choices: ControlUp) (alternatives: 1E, 1inch Network, Bebop, Kentico, Liferay DXP, Optimizely, TeamViewer DEX)
- Perplexity Sonar: controlup first (first choices: ControlUp)
- Kimi K2: controlup first (first choices: ControlUp) (alternatives: 1E, Lakeside SysTrack, Nexthink Infinity, Riverbed Aternity)
- GLM 4.7 FlashX: controlup first (first choices: ControlUp, TeamViewer DEX) (alternatives: 1E, Lakeside Software, Nexthink Infinity)
- GPT-6 Luna: controlup first (first choices: ControlUp) (alternatives: Lakeside SysTrack, Nexthink Infinity)
- GPT-5.4 mini: nexthink infinity first (first choices: Nexthink Infinity) (alternatives: HappySignals, TeamViewer DEX)
- Claude Haiku 4.5: neither named (first choices: Uniswap) (alternatives: dYdX)
- Grok 4.1 Fast: neither named (first choices: Citrix ShareFile) (alternatives: Box for Business, Firmex, iDeals Virtual Data Room)
- Mistral Small: neither named (first choices: 1inch Network, Uniswap) (alternatives: LetsExchange)
- DeepSeek V4 Flash: neither named (first choices: 1inch Network) (alternatives: CoW Swap, Jupiter, Matcha, ParaSwap, Uniswap)
- Llama 4 Maverick: neither named
- Qwen 3.7 Flash: neither named (first choices: Corcentric, Nautical Commerce) (alternatives: BigCommerce, Boomi, Shopify)
- Muse Glimmer 30B: neither named (first choices: Magnolia, Progress Sitefinity) (alternatives: Contentful, HubSpot Content Hub, Optimizely, Sitecore Digital Experience Platform, XM Cloud)

## What the models said about ControlUp

- "if your employees use standard laptops with SaaS apps, it's less relevant" (DeepSeek V4 Flash, paraphrase prompt, soft negative)
- "the strongest fit from the results is ControlUp because it is explicitly described as best for mid-market fleets (50–5,000 devices)" (Perplexity Sonar, direct prompt, first choice)
- "For mid-market specifically, ControlUp and Nexthink are often recommended due to their scalability and comprehensive feature sets." (MiniMax M2.5, direct prompt, first choice)
- "Best Overall for Mid-Market: ControlUp ... widely considered the strongest DEX platform for mid-market IT teams" (Gemini 3.5 Flash, direct prompt, first choice)

## What the models said about Nexthink Infinity

- "Avoid (For Now) for Mid-Sized B2B: Nexthink & Lakeside SysTrack: ... It's overkill and often overpriced" (DeepSeek V4 Flash, paraphrase prompt, hard negative)
- "Traditional enterprise DEX tools (like Nexthink or Lakeside SysTrack) are powerful, but they require heavy financial investments, complex deployments" (Gemini 3.5 Flash, budget prompt, soft negative)
- "While competitors like Nexthink are powerful, they are often too complex, expensive, and heavy for smaller IT teams." (Gemini 3.5 Flash, direct prompt, soft negative)
- "For mid-market specifically, ControlUp and Nexthink are often recommended due to their scalability and comprehensive feature sets." (MiniMax M2.5, direct prompt, first choice)
- "Top platforms to consider (2024-2026 reports): Nexthink (strong analytics)" (Grok 4.1 Fast, scale prompt, first choice)
- "Nexthink is the strongest default choice for a mid-market B2B company" (GPT-5.4 mini, direct prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.