# PagerDuty AIOps vs PagerDuty: which do AI models recommend for aiops, October 2026

IT AI Recommendation Index, October 2026 Edition, AIOps platforms. Zero of fourteen models named PagerDuty AIOps first on the direct prompt; one named PagerDuty. Page: https://it-ai-index.com/operations/aiops-platforms/pagerduty-aiops-vs-pagerduty/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| PagerDuty AIOps | 6% | #5 of 10 | 30% | 10 | 7 of 14 |
| PagerDuty | 2% | #7 of 10 | 7% | 14 | 7 of 14 |

## The direct prompt, model by model

- Claude Haiku 4.5: pagerduty first (first choices: PagerDuty) (alternatives: BigPanda, LogicMonitor, New Relic)
- Gemini 3.5 Flash: neither first, one named (first choices: Datadog, LogicMonitor) (alternatives: New Relic, PagerDuty)
- DeepSeek V4 Flash: neither first, one named (first choices: LogicMonitor, New Relic) (alternatives: BigPanda, Freshservice, PagerDuty)
- GPT-5.4 mini: neither named (first choices: Dynatrace) (alternatives: Datadog, New Relic, Splunk)
- Perplexity Sonar: neither named (first choices: New Relic) (alternatives: Coralogix)
- Grok 4.1 Fast: neither named (first choices: Datadog) (alternatives: New Relic)
- Mistral Small: neither named (first choices: Dynatrace) (alternatives: BigPanda, LogicMonitor, New Relic)
- Llama 4 Maverick: neither named (first choices: Dynatrace)
- Qwen 3.7 Flash: neither named (first choices: Dynatrace) (alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry)
- Kimi K2: neither named (first choices: New Relic) (alternatives: Datadog, LogicMonitor)
- GLM 4.7 FlashX: neither named (first choices: Dynatrace) (alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic)
- MiniMax M2.5: neither named (first choices: Datadog, New Relic) (alternatives: Dynatrace)
- GPT-6 Luna: neither named (first choices: Datadog) (alternatives: Dynatrace, New Relic)
- Muse Glimmer 30B: neither named (first choices: Datadog, Dynatrace, New Relic) (alternatives: Freshservice)

## What the models said about PagerDuty AIOps

- "It charges by accepted events, so model your real event stream—including spikes and maintenance windows—before signing." (GPT-6 Luna, negative prompt, soft negative)
- "though some users find per-user costs steep, so it's best to evaluate their pricing carefully" (Mistral Small, budget prompt, soft negative)
- "Users report steep pricing and a "really struggling in the current market" vibe" (GLM 4.7 FlashX, negative prompt, soft negative)
- "For a typical mid-sized B2B company, PagerDuty AIOps offers the best balance of capability, cost transparency, and ease of deployment." (DeepSeek V4 Flash, paraphrase prompt, first choice)
- "I'd generally recommend PagerDuty AIOps / Signal Intelligence as the best starting point" (GPT-5.4 mini, paraphrase prompt, first choice)
- "My default recommendation: PagerDuty AIOps" (GPT-6 Luna, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.