# New Relic vs PagerDuty: which do AI models recommend for aiops, October 2026

IT AI Recommendation Index, October 2026 Edition, AIOps platforms. Five of fourteen models named New Relic first on the direct prompt; one named PagerDuty. Page: https://it-ai-index.com/operations/aiops-platforms/new-relic-vs-pagerduty/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 17% | #1 of 10 | 3% | 36 | 12 of 14 |
| PagerDuty | 2% | #7 of 10 | 7% | 14 | 7 of 14 |

## The direct prompt, model by model

- Perplexity Sonar: new relic first (first choices: New Relic) (alternatives: Coralogix)
- DeepSeek V4 Flash: new relic first (first choices: LogicMonitor, New Relic) (alternatives: BigPanda, Freshservice, PagerDuty)
- Kimi K2: new relic first (first choices: New Relic) (alternatives: Datadog, LogicMonitor)
- MiniMax M2.5: new relic first (first choices: Datadog, New Relic) (alternatives: Dynatrace)
- Muse Glimmer 30B: new relic first (first choices: Datadog, Dynatrace, New Relic) (alternatives: Freshservice)
- Claude Haiku 4.5: pagerduty first (first choices: PagerDuty) (alternatives: BigPanda, LogicMonitor, New Relic)
- GPT-5.4 mini: neither first, one named (first choices: Dynatrace) (alternatives: Datadog, New Relic, Splunk)
- Gemini 3.5 Flash: neither first, one named (first choices: Datadog, LogicMonitor) (alternatives: New Relic, PagerDuty)
- Grok 4.1 Fast: neither first, one named (first choices: Datadog) (alternatives: New Relic)
- Mistral Small: neither first, one named (first choices: Dynatrace) (alternatives: BigPanda, LogicMonitor, New Relic)
- GLM 4.7 FlashX: neither first, one named (first choices: Dynatrace) (alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, New Relic)
- Llama 4 Maverick: neither named (first choices: Dynatrace)
- Qwen 3.7 Flash: neither named (first choices: Dynatrace) (alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry)

## What the models said about New Relic

- "New Relic (The Best SaaS Free-Tier Option) ... Its 100 GB/month free tier includes full-access AIOps and APM tools." (Gemini 3.5 Flash, budget prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.