# New Relic vs Dynatrace: which do AI models recommend for aiops, October 2026

IT AI Recommendation Index, October 2026 Edition, AIOps platforms. Five of fourteen models named New Relic first on the direct prompt; six named Dynatrace. Page: https://it-ai-index.com/operations/aiops-platforms/new-relic-vs-dynatrace/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 17% | #1 of 10 | 3% | 36 | 12 of 14 |
| Dynatrace | 13% | #3 of 10 | 27% | 49 | 14 of 14 |

## The direct prompt, model by model

- Muse Glimmer 30B: both first (first choices: Datadog, Dynatrace, New Relic) (alternatives: Freshservice)
- Perplexity Sonar: new relic first (first choices: New Relic) (alternatives: Coralogix)
- DeepSeek V4 Flash: new relic first (first choices: LogicMonitor, New Relic) (alternatives: BigPanda, Freshservice, PagerDuty)
- Kimi K2: new relic first (first choices: New Relic) (alternatives: Datadog, LogicMonitor)
- MiniMax M2.5: new relic first (first choices: Datadog, New Relic) (alternatives: Dynatrace)
- GPT-5.4 mini: dynatrace first (first choices: Dynatrace) (alternatives: Datadog, New Relic, Splunk)
- Mistral Small: dynatrace first (first choices: Dynatrace) (alternatives: BigPanda, LogicMonitor, New Relic)
- Llama 4 Maverick: dynatrace first (first choices: Dynatrace)
- Qwen 3.7 Flash: dynatrace first (first choices: Dynatrace) (alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry)
- GLM 4.7 FlashX: dynatrace first (first choices: Dynatrace) (alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic)
- Claude Haiku 4.5: neither first, one named (first choices: PagerDuty) (alternatives: BigPanda, LogicMonitor, New Relic)
- Gemini 3.5 Flash: neither first, one named (first choices: Datadog, LogicMonitor) (alternatives: New Relic, PagerDuty)
- Grok 4.1 Fast: neither first, one named (first choices: Datadog) (alternatives: New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, New Relic)

## What the models said about New Relic

- "New Relic (The Best SaaS Free-Tier Option) ... Its 100 GB/month free tier includes full-access AIOps and APM tools." (Gemini 3.5 Flash, budget prompt, first choice)

## What the models said about Dynatrace

- "Platforms to Avoid (For Now) ... Dynatrace is exceptionally precise, but its premium pricing and complex configuration require dedicated platform engineering teams" (Gemini 3.5 Flash, direct prompt, hard negative)
- "Choose Dynatrace if: You want a "all-in-one" solution where you don't need third-party monitors, and you require automated code-level root cause identification." (Qwen 3.7 Flash, comparative prompt, first choice)
- "Dynatrace and BigPanda are often recommended due to their scalability, ease of integration, and strong noise reduction features" (Mistral Small, paraphrase prompt, first choice)
- "Dynatrace is the best overall AIOps platform due to its robust features, strong user ratings, and suitability for mid-market needs" (Mistral Small, direct prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.