# New Relic vs BigPanda: which do AI models recommend for aiops, October 2026

IT AI Recommendation Index, October 2026 Edition, AIOps platforms. Five of fourteen models named New Relic first on the direct prompt; zero named BigPanda. Page: https://it-ai-index.com/operations/aiops-platforms/new-relic-vs-bigpanda/

| | First-choice share | Rank | Negative rate | Labels | Models naming it |
|---|---|---|---|---|---|
| New Relic | 17% | #1 of 10 | 3% | 36 | 12 of 14 |
| BigPanda | 11% | #4 of 10 | 15% | 47 | 14 of 14 |

## The direct prompt, model by model

- Perplexity Sonar: new relic first (first choices: New Relic) (alternatives: Coralogix)
- DeepSeek V4 Flash: new relic first (first choices: LogicMonitor, New Relic) (alternatives: BigPanda, Freshservice, PagerDuty)
- Kimi K2: new relic first (first choices: New Relic) (alternatives: Datadog, LogicMonitor)
- MiniMax M2.5: new relic first (first choices: Datadog, New Relic) (alternatives: Dynatrace)
- Muse Glimmer 30B: new relic first (first choices: Datadog, Dynatrace, New Relic) (alternatives: Freshservice)
- Claude Haiku 4.5: neither first, one named (first choices: PagerDuty) (alternatives: BigPanda, LogicMonitor, New Relic)
- GPT-5.4 mini: neither first, one named (first choices: Dynatrace) (alternatives: Datadog, New Relic, Splunk)
- Gemini 3.5 Flash: neither first, one named (first choices: Datadog, LogicMonitor) (alternatives: New Relic, PagerDuty)
- Grok 4.1 Fast: neither first, one named (first choices: Datadog) (alternatives: New Relic)
- Mistral Small: neither first, one named (first choices: Dynatrace) (alternatives: BigPanda, LogicMonitor, New Relic)
- Qwen 3.7 Flash: neither first, one named (first choices: Dynatrace) (alternatives: BigPanda, Datadog, Elastic Observability, Grafana Cloud, OpenTelemetry)
- GLM 4.7 FlashX: neither first, one named (first choices: Dynatrace) (alternatives: Datadog, Freshservice, ManageEngine OpManager Nexus, New Relic)
- GPT-6 Luna: neither first, one named (first choices: Datadog) (alternatives: Dynatrace, New Relic)
- Llama 4 Maverick: neither named (first choices: Dynatrace)

## What the models said about New Relic

- "New Relic (The Best SaaS Free-Tier Option) ... Its 100 GB/month free tier includes full-access AIOps and APM tools." (Gemini 3.5 Flash, budget prompt, first choice)

## What the models said about BigPanda

- "Avoids the high custom pricing of specialists like BigPanda ($6K+/year base, often $60K+ first year for mid setups)" (Grok 4.1 Fast, paraphrase prompt, soft negative)
- "BigPanda is primarily an alert correlation and deduplication engine, not a full-stack observability platform." (Qwen 3.7 Flash, negative prompt, soft negative)
- "open-source alternative to expensive event-correlation tools like BigPanda or Splunk ITSI" (Gemini 3.5 Flash, budget prompt, soft negative)
- "Dynatrace and BigPanda are often recommended due to their scalability, ease of integration, and strong noise reduction features" (Mistral Small, paraphrase prompt, first choice)
- "My primary recommendation would be BigPanda if budget allows, as it offers the most comprehensive AI-powered correlation." (Claude Haiku 4.5, paraphrase prompt, first choice)
- "If you're already using multiple monitoring tools and alert noise is your biggest problem → BigPanda or Moogsoft" (Kimi K2, paraphrase prompt, first choice)

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category. Comparisons are drawn for the top eight products in each category. Published under CC BY 4.0; the output is the models' output, and nothing here is a recommendation by the index.