# Identity verification: what AI models recommend, October 2026

IT AI Recommendation Index, October 2026 Edition. Asked as "identity verification service" and as "KYC document and selfie verification tool", six framings each, to fourteen models with search on, on behalf of a mid-market B2B company. Added to the October 2026 Edition on October 4, 2026; its answers are read by the distilled judge (ai-indexes-judge-qwen3-14b-run3), not the claude-opus-5 judge of the earlier categories. Page: https://it-ai-index.com/identity/identity-verification/

**Standing:** Persona leads with 21% of first choices; verdict contested. 52 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| # | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | Persona | 21% | 15% | 41 |
| 2 | Veriff | 17% | 9% | 44 |
| 3 | Sumsub | 17% | 15% | 40 |
| 4 | iDenfy | 8% | 0% | 26 |
| 5 | Trulioo | 6% | 10% | 29 |
| 6 | Jumio | 4% | 19% | 36 |
| 7 | Stripe Identity | 2% | 8% | 12 |
| 8 | Socure | 0% | 0% | 13 |
| 9 | Onfido | 0% | 31% | 29 |
| 10 | ID.me | 0% | 82% | 11 |

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Trulioo; alternatives Ondato, Sumsub, iDenfy
- GPT-5.4 mini: Persona; alternatives Jumio, Sumsub, Trulioo
- Gemini 3.5 Flash: Persona; alternatives Middesk, Sumsub, iDenfy
- Perplexity Sonar: Trulioo; alternatives Jumio, Sumsub, Veriff, iDenfy
- Grok 4.1 Fast: Persona, Sumsub; alternatives Trulioo
- Mistral Small: 1Kosmos, Trulioo; alternatives Middesk, Veriff
- DeepSeek V4 Flash: Persona; alternatives Middesk, Sumsub, Trulioo
- Llama 4 Maverick: Veriff; alternatives Trustpair, iDenfy
- Qwen 3.7 Flash: Middesk, Veriff; alternatives IDology, Jumio, Onfido, Shufti Pro
- Kimi K2: Persona, Sumsub; alternatives iDenfy
- GLM 4.7 FlashX: Persona, Sumsub; alternatives Trulioo, Veriff
- MiniMax M2.5: GBG, Veriff; alternatives Trustpair
- GPT-6 Luna: Middesk, Persona; alternatives Alloy
- Muse Glimmer 30B: no first choice

## Sources the answers cite

77 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- signzy.com: 30 answers, 39 citations
- gbg.com: 23 answers, 31 citations
- idenfy.com: 22 answers, 28 citations
- ondato.com: 22 answers, 22 citations
- 1kosmos.com: 21 answers, 21 citations
- zyphe.com: 19 answers, 30 citations
- bureau.id: 19 answers, 21 citations
- checkr.com: 19 answers, 19 citations

Pages named in the most answers:

- https://1kosmos.com/resources/blog/customer-verification-software-how-to-choose (21 answers)
- https://signzy.com/blogs/best-identity-verification-tools (20 answers)
- https://checkr.com/resources/articles/best-identity-verification-software (19 answers)
- https://ondato.com/blog/best-identity-verification-software (19 answers)
- https://gartner.com/reviews/market/identity-verification (18 answers)
- https://bureau.id/resources/blog/identity-verification-solutions (16 answers)
- https://learn.g2.com/best-identity-verification-software (16 answers)
- https://veridas.com/en/identity-verification-companies (15 answers)
- https://regulaforensics.com/blog/top-identity-verification-companies (14 answers)
- https://guideflow.com/blog/best-identity-verification-software (13 answers)

## Warned against

- ID.me: 9 of 11 labels negative. "Privacy Issues: Uses facial recognition technology that has been shown to have racial bias and disproportionate impact on people of color" (MiniMax M2.5, negative prompt)
- IDMerit: 6 of 6 labels negative. "an unprotected MongoDB database it linked to IDMerit... exposed approximately one billion personally identifiable records across 26 countries" (Muse Glimmer 30B, negative prompt)
- Persona: 6 of 41 labels negative. "third-party B2B identity verifiers like Persona Identities or Confirm ID ... faced class-action lawsuits under BIPA" (Gemini 3.5 Flash, negative prompt)
- Sumsub: 6 of 40 labels negative. "Be most cautious about: IDScan.net, IDmerit, and Sumsub due to confirmed major data breaches." (DeepSeek V4 Flash, negative prompt)

## Record

- Method: https://it-ai-index.com/methodology/
- Raw judge labels and full responses: https://it-ai-index.com/data/
- License: CC BY 4.0. Cite as IT AI Recommendation Index, October 2026 Edition, it-ai-index.com.